Secondly, all of the Roku support as well as forum support tells you to change router settings. So it seems like the Hotel and Dorm Play issue only helps when the internet connection requires a browser to login, which is not the case at my hotel. Something I had figured, but I thought the "Hotel and Dorm play" might be able to circumvent. Roku tech support told me my MAC address was likely blocked. So I get it plugged in, the Roku connects to the Hotel's router, but no internet connection. So I was excited to purchase a Roku as it stated how easy it was to use at a hotel. This post is regarding error code 009 and "can't connect to the internet" messages. TLDR: Connect Windows 10 PC to wifi, turn on the wifi hotspot.
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